HUDSON New York City DELANO Miami MONDRIAN Los Angeles CLIFT San Francisco ST MARTINS LANE London	DESCRIPTION In the ultra-competitive world of high class hotels, any enhancement to a guest’s stay can make the difference between a booking and an open room. To help ensure their customer service is second to none, BIG created the first ever Mobile Concierge for Morgans Hotel Group. When guests book a room online, they simply enter their mobile number to receive mobile alerts for the hotel address, reservation number, weather forecasts, check in/out information, and even thank guests after their stay. This allows MHG to reach out to their guests before, during, and after their hotel stay and improve their hotel experience. SEE DEMO These mobile alerts are only available to consumers who have booked accomodation at a Morgans hotel. Thus, we have created a demo experience for judging purposes. To see the demo click here.